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Definition

Six Sigma is a problem solving methodology aimed at identifying and removing the root causes of defects in manufacturing and business processes. Two significant strengths are:-

• the roadmap (DMAIC) which draws together many quality and statistical tools
• the infrastructure built up within the company to support the program

Websites

• A great website for Six Sigma information is www.isixsigma.com
• Minitab has developed easy to use software for the graphical and statistical analysis used in Six Sigma. Visit their site at www.minitab.com