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People & strategy

• Leadership
• Implementing continuous improvement
• Change management
• Employee engagement
• Facilitation skills

Tools & techniques

• Lean
• Six Sigma

Industry

• Lean & Green
• Manufacturing
• Electronics
• Food & beverage
• Retail
• Office
• IT
• Banking & finance
• Logistics & distribution
• Healthcare
• Car dealerships
• Construction
• Mining and Energy
• Defence
• Aviation
• Printing
• Jewelry

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Lean tools & techniques

• General
• Waste
• Value Stream Mapping (VSM)
• Kaizen Events (rapid improvement workshop)
• Problem solving
• Standardised work
• 5S (workplace organisation)
• Visual management
• Work balancing
• Flow
• Pull systems
• Error proofing
• Quick changeover
• Total productive maintenance
• Automation

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Six Sigma tools & techniques

• General
• Define
• Measure
• Analyse
• Improve
• Control

Define

• Project charter
• SIPOCR (Suppliers, Inputs, Process, Output, Customers, Requirements)
• Voice of customer

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Measure

• Process map
• 5 whys
• Fishbone diagram
• Cause & effect matrix
• FMEA (Failure Modes & Effects Analysis)
• Measurement System Analysis
• Capability Analysis
• Control Charts

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Analyse

• Graphical Analysis
• Statistical Analysis

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Improve

• Design of experiment
• Process modelling
• Solution identification techniques
• Payoff matrix
• Improvement criteria matrix
• Implementation planning

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Control

• Standardised work
• Visual management
• Process control system (PCS)
• Monitoring & response plan (control charts)
• Training plan

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